Fulfillment Policy
Account Setup:
Upon receiving payment, account setup or management will be initiated within our discussed timeframe.
Customers will receive an email or text confirmation with login credentials and instructions for accessing their social media services.
Service Delivery:
Our team will commence the agreed-upon social media services.
Service delivery may include but is not limited to content creation, posting, engagement, and analytics tracking.
Communication:
We maintain open communication channels with clients throughout the duration of the service.
Clients can contact us via email, phone, or through our designated communication platform for updates, questions, or concerns.
Content Approval:
Clients will have the opportunity to review and approve content before it is published on their social media accounts.
Performance Tracking:
We provide regular reports on the performance of social media campaigns and activities.
Clients can expect detailed analytics covering metrics such as reach, engagement, and follower growth.
Customer Support:
Our customer support team is available to address any issues or inquiries.
Clients can reach us via email at renee-enterprises@outlook.com
Changes and Cancellations
Clients can request changes to their service package or cancel services at any time.
Changes to service packages may affect pricing and delivery timelines, which will be communicated transparently to the client.
Confidentiality:
We maintain strict confidentiality regarding client information, content, and strategies.
Client data is securely stored and accessed only by authorized personnel.
Quality Assurance and Refunds:
We are committed to delivering high-quality social media services that align with the client's brand and objectives.
If a client is dissatisfied with any aspect of the service, we will work to resolve the issue promptly and to their satisfaction.
Any applicable refunds will be issued to the original form of payment
Policy Updates:
This fulfillment policy may be updated from time to time to reflect changes in our services or industry best practices.
Clients will be notified of any updates to the policy via email or through our communication channels.