Fulfillment Policy

Account Setup:

  • Upon receiving payment, account setup or management will be initiated within our discussed timeframe.

  • Customers will receive an email or text confirmation with login credentials and instructions for accessing their social media services.

    Service Delivery:

  • Our team will commence the agreed-upon social media services.

  • Service delivery may include but is not limited to content creation, posting, engagement, and analytics tracking.

    Communication:

  • We maintain open communication channels with clients throughout the duration of the service.

  • Clients can contact us via email, phone, or through our designated communication platform for updates, questions, or concerns.

    Content Approval:

  • Clients will have the opportunity to review and approve content before it is published on their social media accounts.

    Performance Tracking:

  • We provide regular reports on the performance of social media campaigns and activities.

  • Clients can expect detailed analytics covering metrics such as reach, engagement, and follower growth.

    Customer Support:

  • Our customer support team is available to address any issues or inquiries.

  • Clients can reach us via email at renee-enterprises@outlook.com

    Changes and Cancellations

  • Clients can request changes to their service package or cancel services at any time.

  • Changes to service packages may affect pricing and delivery timelines, which will be communicated transparently to the client.

    Confidentiality:

  • We maintain strict confidentiality regarding client information, content, and strategies.

  • Client data is securely stored and accessed only by authorized personnel.

    Quality Assurance and Refunds:

  • We are committed to delivering high-quality social media services that align with the client's brand and objectives.

  • If a client is dissatisfied with any aspect of the service, we will work to resolve the issue promptly and to their satisfaction.

  • Any applicable refunds will be issued to the original form of payment

    Policy Updates:

  • This fulfillment policy may be updated from time to time to reflect changes in our services or industry best practices.

  • Clients will be notified of any updates to the policy via email or through our communication channels.